Agents

Call center Agents are the users performing the calls.
They only have access to the profiles of donors or potential donors if you assigned them to a team and a Call list.

Agents Overview

On this page you can see all your Agents.

Add an Agent

To Add an agent, click on Add an agent

Editing an Agent

To make changes to an existing Agent click on 'Edit' icon beside the name of the Agent you would like to update.