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Lead Import Specification

Specification Fields

* mandatory fields

Field heading Format Validation on import Description Example
Pledge ID Pledge ID Required where record is being updated 123456789
External Reference Number varchar 5685HJFJC00000dfg
Supporter Title varchar Mr
Supporter First Name* varchar Mandatory Janet
Supporter Last Name* varchar Mandatory Dussek
Supporter Email varchar janet@hotmail.com
Supporter Phone varchar National or E.164 format We use libphonenumber for validation 0234567890
Supporter Mobile varchar National or E.164 format We use libphonenumber for validation +1234567890
Supporter Gender varchar male, female, null null
Supporter Date of Birth YYYY-MM-DD YYYY-MM-DD 1976-4-28
Supporter Address varchar Unit 1 17 Main street
Supporter City varchar Sydney
Supporter State varchar NSW
Supporter Postcode varchar 2026
Supporter Country Code* varchar ISO 3166 Mandatory AU
Start Date YYYY-MM-DD The payment start date 2021-02-09
Private Notes varchar Donor was very nice
Wrap Notes varchar Donor asked for someone to contact them about volunteering
Validation Outcome varchar Must match a Validation Outcome in your account - will update the Status Sample validation outcome
Validated By Username x@y.z Must match a valid username user@org.app
Validated At YYYY-MM-DD Date and time the validation should be logged in the system 2021-02-09
Call Username x@y.z Must match a valid username user@org.app
Call Datetime YYYY-MM-DDTHH:MM:SS Date and time the call attempt should be logged in the system 2021-02-09T04:02:40
Call Outcome varchar Must match Evergiving's Call Attempt Outcome - It'll automatically create a call with the corresponding status

['abandoned', 'answer_machine', 'busy', 'no_answer', 'voicemail_left'] = 'pending'

['callback_agent', 'callback_queue'] = 'callback'

['invalid_number', 'disconnected', 'telco_error'] = 'remove'

['do_not_call'] = 'do_not_call'

answer_machine
Final Call Outcome Label varchar Must match a Final Call Outcome in your account. Sample final call outcome
Timezone UTC-12:00 to UTC+14:00 UTC-12:00 to UTC+14:00 Timezone of the constituent UTC +01:00
Campaign Name varchar Match Evergiving Campaign Name Campaign to restrict the Lead to Oxfam
Last recurring payment amount integer Amount of last regular gift payment 10.00
Last recurring payment currency ISO 4217 ISO 4217 Currency of last regular gift payment GBP
Last recurring payment date YYYY-MM-DD YYYY-MM-DD Date of last regular gift payment 2018-08-27
Last recurring payment frequency varchar allowed values: weekly, two-weekly (or fortnightly), four-weekly, monthly, quarterly, half-yearly, annual (or annually) Frequency of last regular gift payment weekly
Last recurring payment payment method varchar allowed values: Card (or value contains 'card'), Direct Debit (or value contains 'bank'), Wallet, Other Method of last regular gift payment Card
Last recurring payment payment method type varchar Type of method of last regular gift payment Debit Card
Last recurring payment failed boolean Yes/No If last regular gift payment failed No
Last recurring payment status varchar Active/Cancelled Current status of regular gift Active
Last recurring payment failed reason varchar Cancelled at Bank, Insufficient funds etc Reason for failure of last regular gift payment Insufficient funds
Total number of recurring payments made integer Total number of regular gift payment made ever 20
Sum of recurring payments made integer Total amount of regular gift payments made ever 200.00
Sum of recurring payments made currency ISO 4217 ISO 4217 Currency of total amount of regular gift payment made ever GBP
Highest recurring payment made integer Highest regular gift payment made ever 10.00
Highest recurring payment made currency ISO 4217 ISO 4217 Currency of highest regular gift payment made ever GBP
Last single payment amount integer Amount of last single gift made 20
Last single payment currency ISO 4217 ISO 4217 Currency of last single gift made GBP
Last single payment date YYYY-MM-DD YYYY-MM-DD Date of last single gift made 2015-12-01
Last single payment payment method varchar allowed values: Card (or value contains 'card'), Direct Debit (or value contains 'bank'), Wallet, Other Method of payment of last single gift made Card
Last single payment payment method type varchar Type of method of last single gift payment Debit Card
Last single payment failed boolean Yes/No If last single gift payment failed Yes
Last single payment status varchar Active/Cancelled Status of last single gift payment Cancelled
Last single payment failed reason varchar Reason for failure of last single gift incorrect card details
Total number of single payments made integer Total number of single gifts made ever 10
Sum of single payments made integer Total amount of single gifts made ever 300.00
Sum of single payments made currency ISO 4217 ISO 4217 Currency of total amount of single gifts made ever GBP
Highest single payment made integer Highest single gift made ever 50.00
Highest single payment made currency ISO 4217 ISO 4217 Currency of highest single gift made ever GBP
Previous upgrade date YYYY-MM-DD YYYY-MM-DD Date of last increase to regular gift amount 2019-03-19
Previous upgrade amount integer Amount of last increase to regular gift amount 5.00
Previous upgrade amount currency ISO 4217 ISO 4217 Currency of last increase amount to regular gift amount GBP
Last contact date YYYY-MM-DD Date last contacted 2019-03-19
Last contact method varchar telephone, email, face to face etc Method of last contact telephone
Product varchar Gift product type Emergency 365
Child sponsored boolean Yes/No If sponsored a child product Yes
Source varchar telephone, email, face to face etc Method of Acquisition telephone
Source campaign name varchar Acquisition campaign name Idai conversion to RG
Source date YYYY-MM-DD Date of Acquisition 2015-06-10
Source time hh:mm hh:mm Time of Acquisition 12:25
Preference varchar Preference recorded Cats
Interest varchar Interest recorded Arctic
Conversation topic varchar Conversation topic recorded Deforestation
Activity varchar Activity recorded summer01DSR
Volunteered boolean Yes/No If supporter has volunteered for Oxfam Yes
Volunteered type varchar Festival steward, Oxfam shop etc Type of volunteering Festival steward
Petition signed boolean Yes/No Petition signed by supporter? Yes
Petition type varchar Facebook, online etc Type of petition signed Facebook
Appeal boolean Yes/No Appeal responded to? Yes
Appeal type varchar Type of appeal responded to Idai emergency appeal
Event participant boolean Yes/No Event participant? No
Event participant type varchar Event participated in London Marathon
Campaigner boolean Yes/No Campaigner? No

Example Lead Import XSL Sheet

This is an Excel spreadsheet with example data in it.

Sample_Evergiving_leads_import.xlsx (11kb)